Guest Services

Champlain Place is proud to offer the following services to our shoppers.

Visit our Customer Service Centre located next to Sport Chek. One of our Customer Service Centre representatives will be happy to help you or you can call us at (506) 855-6255. 

Champlain Place Walking Club || Free Stroller and Wheelchair Use || Lost and Found || Mall Directories || Mothers Nursing Room || Shop! card

Champlain Place Walking Club
To join our "Mall Walking" program simply talk to one of our Customer Service Representatives, they will be glad to provide you with all of the information. 

Free Stroller and Wheelchair Use
We would be happy to provide you with the use of a stroller or wheelchair during your stay at Champlain Place.  

Lost and Found
If you have lost an item or find one during your shopping trip to Champlain Place, simply talk to one of our customer service representatives, they would be glad to help you.

Mall Directories
Pocket sized mall directories are convenient and easy to use.  Pick one up at our Customer Service Centre.

Mothers Nursing Room
Our Mother’s Nursing Room is located between Dynamite and Northern Reflections.  Simply follow the signs.

Shop! card

Introducing the new Cadillac Fairview shop! card. Redeemable in over 4,000 stores in 28 shopping centres across Canada. Available at our Customer Service Centre in any denomination from $ 10 up to a maximum of $ 500. For more information, click here. 

 

1 to 25 cards = $1.50 per card

26 to 50 cards = $1.00 per card

51 to 99 cards = $0.75 per card

More than 100 ($1000 minimum buy) = no fee